Security

We’re Committed to Security

Our information security management system is certified to ISO27001 and we are dedicated to implementing industry-leading security practices to ensure the safety of the Novoplan application and our customers’ data.

Data

Novoplan customer data is stored in separate, secure, geo-replicated databases hosted and backed up within highly secure Australian data centres. All customer data is encrypted in transit and at rest using modern, secure ciphers.

Application Security

Our development team are trained in secure development practices, and the Novoplan application is subject to regular independent penetration testing and vulnerability scans to ensure that our systems remain protected against ever evolving security threats.

Access Control

Use of the Novoplan SaaS is subject to robust access controls including Single Sign-On (SSO) and the use of role based access controls to ensure that customer data and application functionality is only accessible to authorised users in accordance with relevant business rules.

Featured Case Studies

City of Townsville

City of Townsville

Townsville City Council is a large regional local government located in North Queensland. They appointed Novoplan in June 2018 and have the distinction of…

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560 560 Novoplan
Ipswich City Council

Ipswich City Council

Ipswich City Council is the local government authority for the City of Ipswich. It is responsible for managing development and delivering infrastructure in one…

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560 560 Novoplan
Penrith City Council

Penrith City Council

Penrith City Council is responsible for administering development for a large local government area located in the rapidly growing Greater Western Sydney area. Penrith…

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560 560 Novoplan