We believe that enhanced, simplified and connected information will empower our customers to realise their vision for their communities.

Our values

Our values drive who we are, what we do and how we interact with our staff, our customers and our partners.

We are relationship driven

We believe that positive collaboration and long-lasting connection with our staff, our customers, and our partners is the key to our success.

We deliver

We are accountable for what we say and deliver real solutions that add value.

We innovate

We embrace innovation and seek new approaches to drive positive change.

We pursue excellence

We pursue excellence and aim to exceed expectations in everything we do.

Panels

Local Buy ICT Solutions, Products, Services & New Technologies (LB308)

Novoplan is an accredited supplier under the Local Buy ICT Solutions, Products, Services & New Technologies (LB308) contract. This means that local and state authorities from Queensland, Northern Territory and Tasmania are able to engage Novoplan through a Request for Quote rather than an open tender for an engagement of any value.

To assist contracting with customers in Queensland, we have developed a standard contract that utilises the Comprehensive Contract template from the QITC Framework.

Buy.nsw ICT Services SCM0020

Novoplan is prequalified as an advanced supplier under the buy.nsw ICT Services Scheme. This enables local governments to utilise the NSW Government’s ICT Purchasing Framework to enter into contracts with Novoplan that exceed $150,000.

To assist contracting with customers in New South Wales, we have developed a standard contract that utilises the MICTA/ICTA contract template from the NSW Government’s ICT Purchasing Framework.

Certifications and compliance

ISO27001 Information Security Management System

Novoplan is dedicated to implementing industry-leading security practices to ensure the safety of your data. To support this commitment, we have implemented an Information Security Management System (ISMS) as a framework for managing information security on a continual basis. Our ISMS has been independently certified against the ISO 27001 standard.

Accessibility

We are committed to making the Novoplan application accessible to as many people as possible and we endeavour to meet all guidelines and standards established by the Web Content Accessibility Guidelines (WCAG) 2.1. At present, the Novoplan application is partially compliant with WCAG 2.1 however we are actively working towards achieving AA compliance.